Saturday, January 16, 2010

TODAY! Katarina Busija on Increasing patient and family involvement to better care


Speaker Series: Challenging the Norms in Healthcare, Increasing Patient and Family Invovlement to Better Care


Where: Health Sciences Building, 155 College Street West, Room 208
When: TODAY January 18, 5:30 pm


Katarina Busija, is a Registered Nurse who is the Board Co-Chair for Patients for Patient Safety Canada, as well as a Patient Safety Champion at the World Health Organization and a Patient Safety Officer at Toronto Rehab Institute.


Katarina will speak about her very personal journey to becoming a patient safety champion.

To learn more about Katarina visit : http://bit.ly/73nyeH

Refreshments will be provided!

ED Improvement Simulation


Event: Competitive Emergency Department Improvement Simulation
Purpose: to learn about:
1) Inter-professional collaboration
2) Change management
3) Lean improvement techniques
When: Saturday Jan. 23, 10am-4pm
Where: Toronto General Hospital
Cost: $20
Food: bring your own, or you can buy from Toronto General's extensive food court

Restrictions:
1) Apologies to our professional members, but only full-time students can participate
2) 1st and 2nd year medical students may NOT participate - this is because the simulation will soon become a graded component of your curriculum. This is unfortunate, but you will have the chance to participate soon enough.

Teams: You will be placed on a team; teams are created to be balanced based on the professions and experience.

How to Sign-up: Go here.

About the event: A brief educational session on change management and lean principles will start off the day. This is facilitated by staff from the Centre for Innovation in Complex Care (CICC) at Toronto General. Teams will be formed and introduced to the interface for the simulation, then the simulation will begin. In the simulation, you are the VP of a hospital with excessively long ED wait times and lots of bad press, and you are charged with "fixing" the ED. Change efforts aren't easy, however, and you must be tactful and strategic about what you do.
Depending on the teams, the simulation can last from 2-3 hours (a deadline may be imposed to keep us on schedule). Afterwards, everyone comes together for a debrief (again handled by CICC staff) and a scoreboard is shown of how all the teams did. This is a great time to discuss what we learned during the day.

Tuesday, January 12, 2010

January 18 Speaker Series: Challenging the Norms in Healthcare, Increasing Patient and Family Invovlement to Better Care



Where: Health Sciences Building, 155 College Street West, Room 208
When: Monday January 18, 5:30 pm



Katarina Busija, is a Registered Nurse who is the Board Co-Chair for Patients for Patient Safety Canada, as well as a Patient Safety Champion at the World Health Organization and a Patient Safety Officer at Toronto Rehab Institute.


Katarina will speak about her very personal journey to becoming a patient safety champion.

To learn more about Katarina visit : http://bit.ly/73nyeH

Refreshments will be provided!

Intro to Process Mapping

Event: This two-hour course will provide the basics of mapping a process using proper notation. It is a valuable tool to use for analyzing and improving any system, and will be of particular interest to those in the QI projects. This is intended for those who have NO experience with process mapping.
When:Jan 17 from 3-5pm
Where: Meet in the lobby of HS (155 College St)
Bring paper with you to draw your process diagrams.

Monday, January 4, 2010

Welcome to the U of T IHI Chapter

What is the IHI?
The Institute for Healthcare Improvement (IHI)is the world's premiere patient safety organization. One program they run is called the IHI Open School.

How does the U of T chapter fit in?
The Open School has over 180 chapters at campuses around the world. Our group at the University of Toronto is one of those chapters. The school year starting in September 2009 is the first full academic year our chapter will be in operation.

Our chapter has an executive committee of 14 students and a faculty advisory council with five distinguished members from U of T faculty and from industry. The chapter is lead by Jason Coke, an Industrial Engineer and student in Health Administration. There are currently 215 members in our chapter representing at least eight disciplines.

What activities does the chapter do?
Starting in January, we will have a series of meetings where speakers come each month to discuss issues in patient safety and QI in healthcare. The first meeting is called "The Apple of His Eye: Learning from the Lived Experience" and will take place on Jan. 18 @ 5:30 in HS 208 (155 College St). It will be given by Katarina Busija, who lost her father due to medical error.

There will be several "introduction to process mapping" seminars. If you want to learn this valuable skill, this is the event for you!

Hospital QI projects are the activity with the highest level of commitment. See the post below for more details on this.

There may be other events and activities coming up as well. Check back regularly to stay posted (or just sign up and you'll get the emails).

Sounds great, how do I sign up?
See the posting above this one - it provides a link.

Hospital QI Teams

Hello IHI Members

Here are the details for hospital QI teams.

What: Our chapter is beginning our most ambitious and exciting activity so far: Quality Improvement (QI) projects in hospitals and other health facilities.
How: 1) Sign-up here. 2) Complete QI 101, 102 and 103 at the IHI Open School. 3) You will be placed on a multi-disciplinary team of 6 students and assigned to a hospital project
When: Projects will start in the second half of January... ideally you should sign up before then. That said, depending on the volume of sign-ups and projects available, we may be able to place some teams starting in early February. Projects should be completed by the end of the semester.

What commitment is required?
1) prior to starting your project, you need to complete QI 101, 102 and 103 at IHI Open School. Each course takes less than an hour, and by completing these you will gain an understanding of the IHI's Model for Improvement - and the basic skills you will need when doing your projects.
2) It is also expected that throughout the semester, you will complete the five other courses currently available at the Open School. (also an hour or less, each)
3) Time: it's hard to estimate the time commitment required; you can expect between 1-4 hours per week, but this will be variable, and will also depend on how many site visits you make. There may be extra time required in the early stages of the project to get things up and running. But because you'll be in a team of 6, not everyone needs to do everything so if you're well-organized as a team, the time will be manageable
4) at the end, your team will need to create a poster and write a short paper on your project - this should be at the quality of "grey" literature and will be posted on the IHI website.

What will I actually do?
After determining the purpose of your project, you will engage with health providers and patients. You may need to shadow providers or patients and see what happens in the hospital. You will need to determine outcome measures, process measures and balancing measures, along with a system to measure them! You'll choose from a host of improvement ideas - you can search the literature for change ideas or you can use your own creativity. You'll need to figure out how to implement those change ideas and measure the system's performance over time. You'll use the IHI's Model for Improvement, which includes rapid-cycle improvements known as PDSAs.
This may sound like a lot - but you'll learn about all this in the Open School's courses. And you'll have support available throughout the semester should you need it.

Why sign-up?
1) you will gain excellent experience in healthcare facilities and in quality improvement methodology.
2) the IHI is the world's premiere patient safety institute. By completing the Open School courses and a QI project, you can meet the requirements for IHI certification, which is recognized around the world.
3) and... you will be making healthcare better according to the IHI's 6 dimensions of healthcare: safe, timely, efficient, effective, equitable, and patient-centered,
4) all these things will look great on your resume
5) the only cost is your time, energy and brain power (and maybe a few TTC tokens)
6) it will be FUN

This is a really exciting opportunity - if you are interested and willing to meet the above commitments, then please sign up at the link provided above.